Introduction

Service Xperts is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website or our payroll services.

We ensure that all personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Who We Are

Service Xperts provides payroll services including CIS payroll, PAYE payroll, and umbrella payroll solutions to contractors, recruitment agencies, and businesses across the United Kingdom.

For the purposes of data protection law, Service Xperts acts as a Data Controller for personal data collected through this website and our services.

Information We Collect

We may collect and process the following types of personal information:

Information You Provide

• Name

• Email address

• Phone number

• Business or company details

• Payroll or employment information

• Information submitted through contact forms

Information Collected Automatically

When you visit our website, we may automatically collect certain technical data including:

• IP address

• Browser type and version

• Pages visited

• Date and time of visits

• Website usage data

This information helps us improve our website and services.

How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage payroll services

• To process enquiries and respond to communications

• To comply with legal and regulatory obligations

• To maintain accurate records for payroll and tax purposes

• To improve our website and services

• To communicate important service updates

We will only process personal data where we have a lawful basis to do so.

Sharing Your Information

We may share your information with trusted third parties where necessary to provide our services or comply with legal obligations.

These may include:

• HM Revenue & Customs (HMRC)

• Pension providers

• Banking institutions

• Payroll software providers

• Regulatory authorities

We ensure that any third parties handling personal data maintain appropriate security and confidentiality.

Data Security

Service Xperts takes appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration.

Our systems are designed to ensure payroll data remains secure and confidential.

Data Retention

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, or regulatory requirements.

Payroll and financial records may be retained for up to six years in accordance with HMRC guidelines.

Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of personal data where appropriate

• Restrict or object to processing

• Request transfer of your data (data portability)

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors interact with our website.

You can control or disable cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Service Xperts
Email: info@service-xperts.com
Phone: 03330152013

Changes to This Policy

Service Xperts may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be posted on this page.